Customer Immersion – UK Lead
Conference Day Two
Wednesday, May 16th, 2018
In this eye-opening immersion session, you’ll have the opportunity to listen to 25+ of your customers bringing their issues into sharp focus through sharing their experiences and opinions as well as the impacts we may have had on them. Designed to help you ‘get back to the basics’, this workshop should prompt thought and practical thinking around some of the bigger challenges facing you back at the office.
- 15:15 – 15:30 – Introduction to the session and format
- 15:30 – 16:30 – Focus group
- 16:30 – 17:15 – Wrap-up session and summary