15 - 16 May, 2018 | London Marriott Kensington, London, United Kingdom

Mandy Mainwaring

Global Customer Immersion Manager
E.ON


12:30 PM THE CUSTOMER CLOSENESS SESSION: HOW WELL DO YOU KNOW YOUR CUSTOMERS?

In this eye-opening immersion session, you’ll have the opportunity to listen to 25+ of your customers bringing their issues into sharp focus through sharing their experiences and opinions and the impact we may have had on them. Designed to help you ‘get back to the basics’, this workshop should prompt thought and practical thinking around some of the bigger challenges facing you back at the office.

  • 12:30 – 13:15 – Networking Lunch
  • 13:15 – 13:30 – Introduction to the session and format
  • 13:30 – 14:30 – Focus group
  • 14:30 – 15:00 – Wrap-up session and summary


Check out the incredible speaker line-up to see who will be joining Mandy.

Download The Latest Agenda