Claire Forbes


Senior Director Corporate Communications
OFWAT
Helping Customers in Vulnerable Situations

Helping Customers in Vulnerable Situations

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Conference Day One

Tuesday, May 15th, 2018


10:00 AM OFWAT: New Priorities for Improving Customer Culture and Promoting Social Purpose

  • Overview of Ofwat’s new strategy and vision for customers at the heart of the water sector
  • Update on the regulatory landscape and the latest shift in terms of the price review
  • Challenging the water sector to plan, invest and operate effectively with the needs of current and future customers at the core
  • Improving ongoing support for low income and other vulnerable customers
  • Ensuring the overall strategy is centred on protecting the environment

Check out the incredible speaker line-up to see who will be joining Claire.

Download The Latest Agenda