15 - 16 May, 2018 | London Marriott Kensington, London, United Kingdom

Meet the Speakers

Speakers


Greg Jackson
Greg Jackson
Chief Executive Officer
Octopus Energy
Peter Jackson
Peter Jackson
Chief Data Officer
Southern Water
Paul French
Paul French
Director - Commercial Performance and Consumer Solutions
E.ON
Anthony Pygram
Anthony Pygram
Partner – Consumers and Competition
Ofgem
Jocelyn  McConnachie
Jocelyn McConnachie
Senior CX Expert
Line experience in National Grid, E.ON and Capgemini
Mandy Mainwaring
Mandy Mainwaring
Global Customer Immersion Manager
E.ON
Mat Moakes
Mat Moakes
Head of Local Heroes
Centrica
Marta Baeza Fernandez
Marta Baeza Fernandez
Head Of Customer Care, CEX, Retention & Analytics
Viesgo
Meghna Tewari
Meghna Tewari
Head of Retail Market Policy
Ofgem
Matthew Cole
Matthew Cole
Head of Policy and Social Energy
Npower
Grant McEachran
Grant McEachran
Head of RIIO Electricity Distribution
Ofgem
Jake Beaven
Jake Beaven
Senior Policy Researcher
Citizens Advice
Alex Russell-Rutherford
Alex Russell-Rutherford
CX Manager
Wessex Water
Shiven Jarwal
Shiven Jarwal
Customer, User and Digital Experience Manager
National Grid
Barry White
Barry White
Programme Manager - UK Customer
National Grid
Adam Elliott
Adam Elliott
Senior CX Transformation and Customer Insight Leader
Line experience in E.ON, National Grid, AIG and Barclays
Liam Mulholland
Liam Mulholland
Former Director of Customer Services
Northern Ireland Water
Vanessa Northam
Vanessa Northam
Director of Vulnerability Solutions
Independent Consultant
Mike Lewis
Mike Lewis
VP & General Manager Energy
Vlocity