14 - 15 May, 2019 | London

Speakers | CX Utilities Forum

Speakers


Uli Huener
Uli Huener
Chief Innovation Office
enBW
Jocelyn McConnachie
Jocelyn McConnachie
Senior CX Expert
Line experience in National Grid, E.ON and Capgemini
Faye England
Faye England
Customer Experience and Change Manager
Thames Water
Claire Forbes
Claire Forbes
Senior Director Corporate Communications
OFWAT
Liam Mulholland
Former Director of Customer Services
Northern Ireland Water
Alex Russell-Rutherford
Alex Russell-Rutherford
CX Manager
Wessex Water
Sue Moore
Sue Moore
Customer Immersion – UK Lead
E.ON
Matthew White
Matthew White
Head of Delivery – Customer Journey
Citizens Advice
Barry White
Barry White
UK Customer Transformation Programme Manager Customer & Stakeholder Experience
National Grid
Meg Darling
Meg Darling
Head of Customer Service
Spark Energy
Stephen Murray
Stephen Murray
Energy Commercial Manager
Moneysupermarket.com
Eileen Brown
Eileen Brown
Customer Experience Director
Northern Gas Networks
James Doig
James Doig
Head of Customer Strategy
Centrica
Simon Mcdonald
Simon Mcdonald
International Customer Experience Manager
E.ON
Roy Baker
Roy Baker
Director of Transformation
SSE
Tory Flash
Head of Customer Transformation
Independent Consultant